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Tools for Continuous Improvement and Effective Planning

The Memory Jogger™ 2
 Second Edition

Authors: Michael Brassard and Diane Ritter


Mehr Information (Leseprobe 3 MByte) >>>

Find the tool you need to improve your organization’s performance quickly and easily in The Memory Jogger™ II pocket guide. Designed for use on the job, this book presents the quality improvement tools and management and planning tools.

This Pocket Guide uses graphics and easy-to-understand text to describe what the tools are, why they’re used, and how to use them. Tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply.

This Second Edition Pocket Guide uses GOAL/QPC's detailed graphics and easy-to-understand text and icons to describe what the tools are, why they're used, and how to use them. Critical tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger 2 (Second Edition) contains all the tools found in the first edition of the Memory Jogger II, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study
 

Features:

- 23 Different Tools

  

Activity Network Diagram
Affinity Diagram
Brainstorming
Brainwriting
Cause & Effect (Fishbone)
Check Sheets
Control Charts
Data Points
Flowchart
Force Field Analysis
Histograms
Interrelationship Digraph (ID)
Matrix Diagram
Multivoting

Pareto Chart
Prioritization Matrices
Problem Solving Model
Process Capability
Radar Chart
Run Chart
Scatter Diagram
Team Guidelines
Tree Diagram
Process Decision
Program Chart
Nominal Group Technique (NGT)


- Expert tips
- Storyboarding case study of 7-step model
- Team guidelines
- Tool selector chart, etc.

Learn how to use the Basic Quality Control Tools and the Seven management & Planning Tools

  • Learn how to collect data

  • Formulate solutions

  • Streamline inefficient processes

  • Manage and plan projects

  • Make better, more-informed decisions

This pocket guide describes the use of basic tools for making continuous improvements in your organization. Your teams can become more focused and productive, more skilled in identifying and solving critical problems, tackling key issues, and more effective in planning for data- and consensus-inspired action plans and results. The Memory Jogger uses case study examples to show you how the tools, when used in combination, can become more powerful and effective for solving problems and reaching goals. It includes examples from well-known organizations in a variety of industries that show how real people have used the tools in their workplaces and why these tools are effective, providing clear, step-by-step illustrations that help you construct, understand, and use each tool. Pocket guide measures 3.5" x 5.5". 2010, 214 pages.

Stand 10/10BLA